User Help - Indigenous Health Data Reporting

Guide to using this page


Clinical Information System (CIS) Education Articles

myID and RAM

Health Data Portal Overview/Navigation

national Key Performance Indicators (nKPIs)

The Online Services Report (OSR)

The Health Care Provider (HCP) Report

The IAHP PHC Activity Work Plan (AWP)

The IAHP PHC Performance Report

The TIS Activity Work Plan (TIS AWP) 

The TIS Performance Report (TIS PR) 

Qlik Reports

User Management

Security Token Tip Sheets


Accessible Versions of User Support Materials


NEW — Summary of CIS changes for January 2026 nKPI Reporting 

NEW — What's New/Different for January 2026 TIS Performance Reporting


Clinical Information System (CIS) Education Articles

General
Clinical Information System (CIS) Migration
Clinical Information System (CIS) User Guides
Differences between the nKPI and OSR Reports
PI07 — Chronic Disease Management Plan changes
nKPI and OSR Vendor Scorecard
Best Practice
Best Practice Reports
Best Practice nKPI Data Limitations
Best Practice OSR Data Limitations
P126 — Ear Health Check — Best Practice
Communicare
Foundation concepts — Identifying blank visits in Communicare
Communicare nKPI Data Limitations
Communicare OSR Data Limitations
P126 — Ear Health Check — Communicare
Medical Director
Medical Director nKPI Data Limitations
Medical Director OSR Data Limitations
P126 — Ear Health Check — Medical Director
MMEx
MMEx nKPI Data Limitations
MMEx OSR Data Limitations
P126 — Ear Health Check — MMEx


myID and RAM

QRG — IAHP Requirements in Preparation for HDP Reporting
QRG — Resolve the RAM "Unauthorised access" issue


Health Data Portal Overview/Navigation

QRG — Indigenous Health Data Reporting Data Asset Submission Workflow
QRG — Indigenous Health Data Reporting in the Health Data Portal Overview 
QRG — Indigenous Health Data Reporting Roles and Functions in the Health Data Portal
QRG — The Health Data Portal Interim Processing Workflow
QRG — Health Data Portal Glossary of Terms
QRG — Health Data Portal User Roles
QRG — Health Data Portal Statuses
QRG — Health Data Portal Indigenous Health Data Reports and Dates
QRG — Register for and Log in to the Health Data Portal (Indigenous Health)
QRG — Get Started in the Health Data Portal (Indigenous Health)
QRG — Navigate Forms in the Health Data Portal
User Guide — Introduction to the Health Data Portal for Health Services
Training Video — Introduction to Indigenous Health Data Reporting in the Health Data Portal
Training Video — Register for and Log in to the Health Data Portal
Training Video — Navigating in the Health Data Portal
Screencast — Health Data Portal Introductory elearning — PLEASE DONWLOAD TO WATCH
Screencast — Register for the Health Data Portal
Screencast — Navigate the Health Data Portal
Screencast — Data Asset Submission Workflow — PLEASE DOWNLOAD TO WATCH


national Key Performance Indicators (nKPIs)

QRG — List of Approved national Key Performance Indicators (nKPIs)
QRG — Submit your nKPI Report (Direct Load)
QRG — Submit your nKPI Report (Manual Process)
QRG — Complete nKPIs you Don't Report On/Have Data For
QRG — Review your nKPI Submission (Submission Reviewer)
QRG — Amend your nKPI Submission (Submission Uploader)
QRG — Approve your nKPI Submission (Submission Approver)
QRG — Process an nKPI Submission (the AIHW)
QRG — Initiate Exception Reporting (the AIHW)
QRG — Amend your nKPI Submission based on AIHW Feedback (Submission Uploader)
QRG — Review your nKPI Submission based on AIHW Feedback (Submission Reviewer)
QRG — Approve your nKPI Submission based on AIHW Feedback (Submission Approver)
QRG — Interim Processing of an nKPI Submission
QRG — Work with Comments in your nKPI Form
QRG — Print/PDF your nKPI Form
QRG — Work with nKPI Trial Submissions in the Health Data Portal 
QRG — Extract the Data Validation History Report for your nKPI Data Asset
User Guide — nKPI Reporting in the Health Data Portal 
User Guide — Indigenous Health Data Reporting in the Health Data Portal for the AIHW
User Guide — Work with nKPI Data Validation Rules in the Health Data Portal
Training Video — The nKPI Data Asset Submission Workflow Process
Training Video — Interim Processing
Screencast — Submit your nKPI Report (Direct Load)
Screencast — Submit your nKPI Report (Manual Submission)
Screencast — Review your Indigenous Health Data Submission
Screencast — Amend your Indigenous Health Data Submission
Screencast — Approve your Indigenous Health Data Submission
Screencast — Process an Indigenous Health Data Submission (Data Receiver)
Screencast — Initiate Exception Reporting (Data Receiver)
Screencast — Amend your Indigenous Health Data Submissio based on Data Receiver Feedback (Health Service)
Screencast — Interim Processing of an Indigenous Health Data Submission


The Online Services Report (OSR)

QRG — Submit your Online Services Report (Direct Load)
QRG — Submit your Online Services Report (Manual Process)
QRG — Review your OSR Submission (Submission Reviewer)
QRG — Amend your OSR Submission (Submission Uploader)
QRG — Approve your OSR Submission (Submission Approver)
QRG — Process an OSR Submission (the AIHW)
QRG — Initiate Exception Reporting (the AIHW)
QRG — Amend your OSR Submission based on AIHW Feedback (Submission Uploader)
QRG — Review your OSR Submission based on AIHW Feedback (Submission Reviewer)
QRG — Approve your OSR Submission based on AIHW Feedback (Submission Approver)
QRG — Interim Processing of your OSR Submission
QRG — Work with the OSR Workforce Profile Spreadsheet
QRG — Work with Comments in your OSR Form
QRG — Print/PDF your OSR Form
User Guide — OSR Reporting in the Health Data Portal for Health Services
User Guide — Indigenous Health Data Reporting in the Health Data Portal for the AIHW
User Guide — Guide to the OSR Form in the Health Data Portal
User Guide — Work with OSR Data Validation Rules in the Health Data Portal
Training Video —The OSR Data Asset Submission Workflow Process
Training Video — Interim Processing
Screencast — Submit your OSR (Direct Load)
Screencast — Submit your OSR (Manual Submission)
Screencast — Work with the Workforce Profile Spreadsheet in your OSR Form


The Health Care Provider (HCP) Report

QRG — Submit your HCP Report (Direct Load)
QRG — Review your HCP Submission (Submission Reviewer)
QRG — Amend your HCP Submission (Submission Uploader)
QRG — Approve your HCP Submission (Submission Approver)
QRG — Amend your HCP Submission based on Health Feedback (Submission Uploader)
QRG — Review your HCP Submission based on Health Feedback (Submission Reviewer)
QRG — Approve your HCP Submission based on Health Feedback (Submission Approver)
QRG — Interim Processing of a HCP Submission
QRG — Work with Comments in your HCP Form
QRG — Print/PDF your HCP Form
User Guide — HCP Reporting in the Health Data Portal for Health Services
Screencast — Submit your HCP Report (Direct Load)


The IAHP PHC Activity Work Plan (AWP)

QRG — Submit your IAHP PHC Activity Work Plan (AWP) 
QRG — Use the Export Offline Form function to complete your IAHP PHC AWP 
QRG — Review your IAHP PHC AWP (Submission Reviewer)
QRG — Amend your IAHP PHC AWP (Submission Uploader)
QRG — Approve your IAHP PHC AWP (Submission Approver)
QRG — Review and Action a Health Service's IAHP PHC AWP (DSS FAMs)
QRG — Amend your IAHP PHC AWP based on DSS FAM feedback (Submission Uplodaer)
QRG — Review your IAHP PHC AWP based on DSS FAM feedback (Submission Reviewer) 
QRG — Approve your IAHP PHC AWP based on DSS FAM feedback (Submission Approver)
QRG — Interim Processing of an IAHP PHC Activity Work Plan
User Guide — The IAHP PHC Activity Work Plan in the Health Data Portal
Screencast — Submit your IAHP PHC Activity Work Plan
Training Video — Submit your IAHP PHC Activity Work Plan (NEW) 


The IAHP PHC Performance Report

QRG — Submit your IAHP PHC Performance Report
QRG — Export last year's IAHP PHC PR to use as a Reference
QRG — Use the Export Offline Form function to complete your IAHP PHC Performance Report
QRG — Review your IAHP PHC Performance Report (Submission Reviewer)
QRG — Amend your IAHP PHC Performance Report (Submission Uploader)
QRG — Approve your IAHP PHC Performance Report (Submission Approver)
QRG — Review and Action a Health Service's IAHP PHC Performance Report (DSS FAMs)
QRG — Amend your IAHP PHC Perfomance Report based on DSS FAM feedback (Submission Uploader)
QRG — Review your IAHP PHC Performance Report based on DSS FAM feedback (Submission Reviewer)
QRG — Approve your IAHP PHC Performance Report based on DSS FAM feedback (Submission Approver)
QRG — Interim Processing of an IAHP PHC Performance Report
User Guide — The IAHP PHC Performance Report in the Health Data Portal 
Training Video — Submit your IAHP PHC Performance Report
Screencast — Submit your IAHP PHC Performance Report


The TIS Activity Work Plan (TIS AWP) 

QRG — Submit your TIS Activity Work Plan (AWP)
QRG — Use the Export Offline Form function to complete your TIS AWP 
QRG — Review your TIS Activity Work Plan (Submission Reviewer)
QRG — Review a Health Service's TIS Activity Work Plan in the Data Portal (NBPU)
QRG — Amend your TIS Activity Work Plan (Submission Uploader)
QRG — Approve your TIS Activity Work Plan (Submission Approver)
QRG — Review and Action a Health Service's TIS Activity Work Plan (DSS FAMs)
QRG — Amend your TIS Activity Work Plan based on DSS FAM Feedback (Submission Uploader)
QRG — Review your TIS Activity Work Plan based on DSS FAM Feedback (Submission Reviewer)
QRG — Approve your TIS Activity Work Plan based on DSS FAM Feedback (Submission Approver)
QRG — Interim Processing of a TIS Activity Work Plan
User Guide — The TIS Activity Work Plan in the Health Data Portal
Training Video — Submit your TIS Activity Work Plan
Screencast — Submit your TIS Activity Work Plan


The TIS Performance Report 

QRG — Submit your TIS Performance Report 
QRG — Export last year's TIS AWP to use as a reference for your TIS PR 
QRG — Use the Export Offline Form function to complete your TIS Performance Report 
QRG — Review your TIS Performance Report (Submission Reviewer)
QRG — Review a Health Service's TIS Performance Report (NBPU)
QRG — Amend your TIS Performance Report (Submission Uploader)
QRG — Approve your TIS Performance Report (Submission Approver)
QRG — Review and Action a Health Service's TIS Performance Report (DSS FAMs)
QRG — Amend your TIS Perfomance Report based on DSS FAM feedback (Submission Uploader) 
QRG — Review your TIS Performance Report based on DSS Feedback (Submission Reviewer)
QRG — Approve your TIS Performance Report based on DSS FAM Feedback (Submission Approver)
QRG — Interim Processing of a TIS Performance Report
User Guide — The TIS Performance Report in the Health Data Portal
Training Video — Submit your TIS Performance Report
Screencast — Submit your TIS Performance Report 


Qlik Reports

For Health Services
QRG — Access your Published nKPI and OSR Reports
Screencast — Access your Published nKPI and OSR Reports — PLEASE DOWNLOAD TO WATCH
QRG — Get Started with the Qlik Health Service nKPI & OSR Report
QRG — The Qlik Health Service nKPI & OSR Report
QRG — Preferred nKPI Outcomes
User Guide — The Qlik Health Service nKPI and OSR Report
Training Video — The Qlik Health Service nKPI and OSR Report
Screencast — The Qlik Health Service nKPI and OSR Report — PLEASE DOWNLOAD TO WATCH

For Stakeholders (DSS/NACCHO/Sector Support Orgs)
QRG — The Qlik Stakeholder nKPI and OSR Report
QRG — The Qlik Stakeholder IAHP — Performance Report and Activity Work Plan reports
QRG — The Qlik Stakeholder TIS — Performance Report and Actvity Work Plan reports
User Guide — The Qlik Stakeholder Indigenous Health Reports
Screencast — The Qlik Stakeholder nKPI and OSR Report (Part 1) — PLEASE DOWNLOAD TO WATCH
Screencast — The Qlik Stakeholder nKPI and OSR Report (Part 2) — PLEASE DOWNLOAD TO WATCH


User Management

QRG — Manage Your User Profiles
QRG — Manage User Records (for Health Service User Administrators)
QRG — Assign Roles and Folders to Users in a Child Organisation (for User Administrators)
User Guide — Health Data Portal User Administration for Health Services
Training Video — Manage Your User Profiles
Training Video — User Administration Function (for Health Service User Administrators)
Screencast — Manage Your User Profiles — PLEASE DOWNLOAD TO WATCH
Screencast — Manage User Records (for Health Service User Administrators) — PLEASE DOWNLOAD TO WATCH


Security Token Tip Sheets

QRG — Best Practice Security Token Tip Sheet
QRG — MMeX Security Token Tip Sheet
QRG — Medical Director Security Token Tip Sheet




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